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IT Support Technician

Location

Vilnius, Lithuania

Type

Full time

About the Role

We are looking for a skilled and dedicated IT Support Technician to join our dynamic team. In this role, you will provide 1st line support to employees across EU time zones and globally. Your responsibilities will include managing incoming service requests through our Global IT Service Desk, troubleshooting hardware and software issues, and deploying and managing a range of devices.

Main Responsibilities

  • Deliver 1st line support to employees globally
  • Efficiently and professionally handle service requests through our Global IT Service Desk
  • Troubleshoot hardware and software issues related to laptops, mobile devices, and other equipment
  • Deploy and manage laptops, mobile phones, printers, and other devices
  • Work with tools and systems such as Active Directory & Entra ID, Microsoft Intune, Microsoft 365, Windows 10/11, and macOS

Core Requirements

  • Previous experience in a similar IT support role
  • Strong troubleshooting skills for hardware and software issues across multiple platforms and devices
  • Familiarity with Active Directory & Azure AD, Microsoft Intune, Microsoft 365, and Windows operating systems
  • Excellent communication and customer service skills
  • Proficiency in oral and written English
  • Additional experience with Atlassian, MDM solutions, VoIP solutions, and VDI solutions is a plus

Company Offers

  • Smart, creative, and innovative environment, all within a flexible hybrid work model
  • International development opportunities to support your professional growth
  • Private health insurance
  • Home office support (IT workstation equipment provided + a personal budget of up to 400€ for home workplace furniture)
  • Quarterly team-building events and even more fun and memorable moments together with StormGeo
  • A salary of 2500-3000 Eur gross per month

If you're a skilled IT Support Technician with a passion for impactful decisions and working with a dynamic team, apply now to join StormGeo!

We value diverse perspectives and welcome candidates from all backgrounds and industries. StormGeo offers a stimulating international environment where we challenge, encourage, and support each other.
Get a glimpse of our culture and what it’s like to be part of our team by watching this short video: StormGeo.

How to Apply: To apply for the position, kindly utilize the provided application link. It's important to note that applications and CVs submitted via email will not be considered. We will be reaching out to suitable candidates continuously, so we encourage you to submit your application promptly if you are keenly interested.

About StormGeo

Informed by nature, powered by technology

We are a leading technology provider enabling weather-sensitive companies to navigate operational challenges in dynamic environments and volatile markets. With nature and weather intelligence at our core, our technological innovations and human expertise transform data into actions that safeguard people, industries, and nature for a sustainable future. For us, it's about more than just business; it's a legacy we are proud to build.

StormGeo is a truly global company with innovative and passionate team members from all over the world, offering actionable insights that empower the decision-making of shipping, energy, and weather-sensitive companies worldwide 24/7/365.

Since 2021, StormGeo has been part of Alfa Laval. Our shared goal is to accelerate success for our customers, our people, and our planet. We strongly believe that curiosity is the spark behind great ideas – and great ideas drive progress.

Not for you? Discover other available positions

We are always on the lookout for talented, ambitious people to join our team!

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